Defect: My laptop not able to write to class 4 SD card, which I use in my DSLR. Attempt #1: Sent my laptop to customer service, technician decided to change the motherboard. Reason given, the SD card slot is resided within motherboard. Call me 2 weeks later, to collect it. I tested on the spot, problem not solved. But the task form been filled as tested OK? I questioned the technician, he gave me the answer said the laptop is come with this spec, can not write to class 4 SD card, nothing he can do. :s And asked me to try it on another same model's machine. Weird, I thought this thing suppose to be handle by this center? Where should I go to find the same model to test it out?? Speechless... I still can bear with this defect, cause I can write to my SD card using other computer. Attempt #2: Couple of weeks later, front desk officer called me, asked for feedback and rating regarding previous service. Of course I was not satisfied, didn't solve my problem, except I got a...